Above and Beyond
The single biggest differentiator between CarefreeIT and our old provider is communication. When we need help, we never have to chase after anyone for answers to our questions, no matter how small or big a problem may be. Whenever we run into an issue, we receive a response immediately, as well as prompt updates as to who will address the problem and when.
If you have ever felt like your current IT provider is unreliable, give CarefreeIT a call. They always go above and beyond to make sure our technology runs smoothly, while providing peace of mind in knowing all aspects of our business IT are well-cared for.
CarefreeIT Has Our Back
We specifically appreciate the consistency that comes with having a senior technician assigned as our designated account manager. They truly understand our business, so we don’t have to explain our goals over and over again to different technicians, and they make sure our new software and hardware upgrades go smoothly.
Enhanced Cybersecurity Posture
Unlike other IT firms we have worked with in the past, CarefreeIT provides timely evaluations and swift responses to evolving security issues, while providing us with regular assessment reports that are easy to understand.
CarefreeIT is a forward-looking organization that is informed by experience. They will work cooperatively with you to achieve your security objectives.
Marine Recycling Corporation & Raw Materials Company, Inc.
Friendly And Professional
Throughout our time together, we have been very pleased with CarefreeIT’s willingness to work patiently with third party vendors as our business has grown. They understand that our IT needs are not static, and always provide strategic guidance as we move into new technology areas, such as a recent Salesforce installation and integration with Sage 300.
With CarefreeIT, we have all the benefits of full-time, in-house IT support staff. While turn-key services can seem costly at the onset, the peace of mind that comes with professionally-managed IT is priceless. John and his team are friendly and accessible, and we would not hesitate to recommend them fully to anyone seeking IT support.
Fast, Reliable Service
When it comes to our business IT, I can relax while knowing the CarefreeIT team is handling my technology needs. They truly have their clients’ best interests in mind and operate with professionalism and integrity.
They Deliver On What They Promise—And More
We appreciate that service requests are properly tracked and prioritized so the work that needs to get done quickly is always attended to. We also appreciate the personal touch that John and his team provide. Each day CarefreeIT delivers on what they promise—and more.
Peace of Mind
I Don’t Have To Worry Any Longer
The Cybersecurity Awareness Training they provide has been particularly helpful. As much as I can tell my staff to be aware of suspicious emails and to browse the Internet with caution, this training really keeps cybersecurity top-of-mind in our office.
If you’re on the fence about hiring an IT provider, ask yourself this: How much would it cost your business if you were down for a day or two and couldn’t communicate or transact with your clients? Downtime costs much more than dollars—your reputation is also on the line. It can take quite a while to land a new client, but only seconds to lose them. CarefreeIT can help you eliminate IT problems and protect your networks from cybersecurity threats—just like they do for us.
Van Allen Insurance Inc.
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