Our History

Proudly serving Canadian businesses since 1998

The beginning

CarefreeIT was founded by John Balch in 1998, with a vision to provide professional and reliable IT support to businesses for a fixed monthly fee. This approach was unique at the time, since most IT service providers were charging an hourly pay-as-you-go rate. John’s approach emphasized proactive and comprehensive IT care that prevents problems before they start.

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Managed services
gain traction

By the early 2000s, the fixed fee model became known as “Managed Services.” CarefreeIT has since evolved into a strategic partner for small- and medium-sized businesses throughout Southwestern Ontario, optimizing their technology and aligning their IT systems with our industry best practices.

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Where we stand today

In addition to our managed IT services, CarefreeIT now provides complete Cybersecurity protection to businesses across Canada. Our continued commitment to delivering outstanding service is why we have been nominated for the Chamber of Commerce Business Excellence Award in the category of Best Small Business of the Year.