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Client Testimonials

Logo of RWAM Insurance Administrators Inc.


We have an excellent relationship with John and the CarefreeIT team. Throughout the years they have continually proven to have the knowledge and ability to meet the needs of our growing company. I highly recommend them to others as the region’s foremost MSP for small and medium-sized businesses. 


Carol Yari, Chief Executive Officer, RWAM Insurance Administrators Inc.

Logo of GRSM Grand River Sports Medicine Centre

As a business in the medical field, the security of our client data is of utmost importance. Each day I take comfort in knowing that CarefreeIT’s total care philosophy includes cybersecurity services and back up procedures that safeguard our IT systems and confidential information from cyberthreats.   


Tripho Bogias, Business Manager, Grand River Sports Medicine Centre

Logo of The United Way Waterloo Region Communities



Working with a Managed Service Provider that regards us as a business partner provides a measurable advantage. John understands our day-to-day operations and helps us strategize for future growth, which is why I recommend them to other businesses. CarefreeIT is our IT support team and we appreciate their knowledge and support.


Cathy Snyder, CFO and CAO, United Way Waterloo Region Communities 

Logo of MAC LLP

The greatest benefit we get from working with CarefreeIT is peace of mind. Their total care philosophy focuses on preventing IT problems before they start, allowing us to serve our clients without having to worry about managing our technical infrastructure. Their services allow us to spend our time doing what we do best.   


Tim Adams, CPA, CA, MAC LLP 


Logo of Cash 4 You



CarefreeIT is an extension of our own company. Over the 10 years I've known John, we've successfully integrated our cultures, values and principles for success. It's a true partnership. 


Amir Mahmoudzadeh, Executive Vice-President, Cash 4 You Corporation 

Logo of Van Allen Insurance Inc

The Challenges:

Van Allen Insurance reached a milestone achievement, by acquiring another insurance company almost 10 years ago.  Our rapid expansion project included the challenges of delivering a wider service offering, the onboarding and transitioning of all the new staff PLUS, substantial technology and process upgrades.  The CarefreeIT team worked in strategic partnership with us to manage the entire project.  We were very impressed with what they helped us accomplish.


The Solutions:

-hardware and software applications were upgraded

-new systems and processes were developed and enforced

-advanced firewall protection was increased

-new and improved storage and backup solutions were also implemented

-new staff were onboarded quickly and efficiently

-downtime was avoided, by upgrades being done after hours

-IT support to an even larger number of employees, using new software


The Outcomes:

This resulted in streamlined communications between both our headquarters, and the newly acquired location, along with full IT support throughout this growth stage.  To this day, Van Allen Insurance is still experiencing reliable systems with increased protection, performance and productivity, as a result of our partnership with CarefreeIT, for business IT support and Cybersecurity as a Service.  Now, with extensive Cybersecurity protection and support, CarefreeIT is helping us raise the bar, remain compliant and ready for all future audits.  We always recommend CarefreeIT to all local businesses who need a Managed Service Provider for IT support and Cybersecurity as a Service.


Sarah Van Allen, Owner, Commercial & Personal Lines Manager, Van Allen Insurance Inc



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